Frequently Asked Questions
The following FAQs should answer most questions about the Program. If you still have a question after reviewing, please go to the Contact Us page to submit your question.
What is BBA Aviation’s Wellness Incentive Program?
This is a voluntary wellness program made available by BBA Aviation to employees enrolled in certain U.S. medical plans through the Aon Active Health Exchange. If you choose to participate in the program you will be given an opportunity to complete the following voluntary activity to earn a wellness credit on your paycheck.
- Complete a Biometric Health Screening and submit the results of the screening to Actuarial Consulting Services, Inc. (ACS), the vendor managing our 2020 Wellness Incentive Program.
To receive the credit, you and your spouse (if enrolled) are required to complete this step. After completing the steps, you will earn a wellness credit that will appear on your paycheck.
The program does not apply to locations in Hawaii and San Francisco.
Please review an important notification for you and your spouse about the collection, uses and disclosures of your health information. This notice is found on the BBA Benefits Portal at http://mybbabenefits.com. Click on the ‘Tools and Resources’ tile and select ‘Wellness Incentive Program’.
How does it work?
Employees enrolled in medical coverage through the Aon Active Health Exchange will have an opportunity to earn a wellness credit by completing a biometric health screening. Once the credit has been earned and processed by the BBA Wellness Program, ACS will notify BBA Aviation and you will start to see the wellness credit appear on your paycheck in 2 to 4 weeks or as soon as administratively possible. The credit will not be applied retroactively. The sooner you complete the activities the quicker you will earn your credit. Your credit is good for the remainder of the current year and will rollover into the next plan year.
How much will I save?
You can save up to $40 each month, or up to $480 annually. The wellness credit will appear on your bi-weekly paycheck in the amount of $18.46 minus taxes.
Will my dependents need to complete the process?
If your eligible spouse is enrolled on the BBA medical plan, he/she is required to complete the same steps in order for the wellness credit to apply. If only one of you completes the steps, the credit will not be awarded. The program requirements do NOT apply to dependent children.
How do I get started?
You and your spouse (if applicable) will need to complete a Biometric Health Screening. Follow the steps below:
- Download & print the Wellness Screening Form found at www.BBAWellness.com or the BBA BenefitsPortal at http://mybbabenefits.com.
- Make an appointment with your doctor or healthcare clinic.
- Take the Wellness Screening Form to your appointment.
- Ask your doctor to complete, sign and give the form back to you.
- Submit your completed Wellness Screening Form directly to the BBA Wellness Program.
- Upload online at www.BBAWellness.com
- Or, mail it to: BBA Wellness, P.O. Box 390841, Omaha, NE 68139
What is a Biometric Health Screening?
A biometric health screening is the measurement of physical characteristics such as height, weight, body mass index, blood pressure, blood cholesterol, and blood glucose. Your doctor will collect this information during a wellness exam or physical, also known as preventive health services. Afterwards, your doctor will record your measurements on the Wellness Screening Form.
What is the Wellness Screening Form?
The form collects information from your biometric health screening. The Wellness Screening Form can be found by logging onto: www.BBAWellness.com or by visiting the BBA Benefits Portal at http://mybbabenefits.com Print out the form and give it to your doctor or healthcare provider to complete and return back to you.
Can I earn the discount if I choose a different medical carrier in 2020?
Yes. The 2020 Wellness Incentive Program allows you to earn and receive your credit regardless of which medical insurance carrier you choose within the Aon Active Health Exchange. However, it does exclude plans and carriers in Hawaii and San Francisco.
Is there a cost for Preventive Health Coverage?
Preventive biometric health screenings for most medical plans are covered at 100% and are not subject to a deductible or co-pay if your doctor or clinic is in-network. There may be exceptions based on your individual circumstances. Check with your medical insurance carrier if you have questions about costs.
What are Convenience Care Clinics?
If you have difficulty scheduling an appointment with your doctor, you may want to choose to have your biometric screening performed at a convenience care clinic such as CVS Minute Clinics or Walgreens Take Care Clinics. Check with your medical insurance carrier for a list of in-network convenience care clinics.
Can I use lab results from a previous doctor visit?
If you or your spouse visited a physician earlier this year and completed lab-work, you can request that your doctor complete the Wellness Screening Form using that information for your biometric health screening.
Is there a deadline for the Wellness Incentive Program?
You can earn your discount at any time in 2020. As soon as you and your spouse (if enrolled) submit the completed Wellness Screening Form to the BBA Wellness Program either online or by mail, you will see your credit appear as soon as administratively possible. Please allow 2 to 4 weeks for the wellness credit to be reflected on your paycheck. The credit will not be applied retroactively. The sooner you complete the activity the quicker you will earn your credit.
Want to guarantee your maximum savings? Complete your steps before November 18, 2019.
To guarantee that your wellness credit appears on the first paycheck of 2020, you (and your spouse if applicable) must submit the completed wellness screening form to ACS by November 18, 2019.
If your biometric results were submitted between the dates of January 1, 2019 and November 18, 2019, and you earned the wellness credit, then your credit will rollover into the next year. Keep in mind if you are enrolling a spouse for the first time during the 2020 enrollment period, they are required to complete the steps before the credit can be awarded.
If you miss this deadline, it’s okay! You and your spouse (if enrolled) can still earn a partial year discount. Just complete the activity and submit the wellness screening form as soon as possible to start saving money. The discount will not be applied retroactively and may take 2-4 weeks or as soon as administratively possible to appear on your paycheck.
What if I don’t see the wellness credit reflected on my paystub?
Verify that you completed your Wellness Screening Form and submitted it to www.BBAWellness.com or mailed it to BBA Wellness, P.O. Box 390841, Omaha, NE 68139. You can confirm that your form was received and accepted by contacting ACS online at www.BBAWellness.com. Keep in mind it takes 2-4 weeks for processing and you should receive your wellness credit as soon as administratively possible. For further assistance, contact the BBA Benefits Service Center at: 1-844-260-3601.
What if I have a mid-year change to my benefits?
The wellness credit is tied to your medical election. If your medical coverage ends, you will no longer receive a wellness credit. If you have a qualified life event in which you dropped medical coverage and enroll again during the year, the wellness credit you previously earned for 2020 will be applied. You will only be required to complete the 2020 wellness incentive one time. If your spouse is added onto your medical plan mid-year because of a qualified life event, it will not impact the credit you earned for the year. Keep in mind, your spouse will need to complete the required steps if you enroll them on your medical plan in the following year.
Where can I find out more information about the Wellness Incentive Program?
BBA Aviation makes available an important notification about the Wellness Incentive Program, including details about the collection, uses and disclosures of your health information. The Program is administered according to federal rules permitting employer-sponsored wellness programs that seek to improve employee health and prevent disease, including the Americans with Disabilities Act of 1990, the Genetic Information Nondiscrimination Act of 2008, and the Health Insurance Portability and Accountability Act of 1996, as applicable, among others. The notice can be found on the BBA Benefits Portal at: http://mybbabenefits.com. From the Home page, click on the ‘Tools and Resources’ tile and select the ‘Wellness Incentive Program Notification’.
The BBA Wellness Incentive Program can change or end at any time. If you have additional questions, please contact the Benefits Team at: firstname.lastname@example.org. You may also contact the BBA Benefits Service Center at: 1-844-260-3601 or submit a question online by logging onto the BBA Wellness website at: www.BBAWellness.com and clicking on "Contact us".
|Incomplete / ineligible form
||If the Wellness Screening Form was not filled out completely, was not signed by the employee or physician, or the information was illegible; ACS will not be able to process it. You will have to resubmit a completed form that is legible as soon as possible to avoid further delays in receiving the credit. To verify that your form(s) was received, please submit a question online by logging onto the BBA Wellness Website at www.BBAWellness.com
|Form sent to wrong vendor
||Actuarial Consulting Services (ACS) is the vendor that manages the 2020 Wellness Incentive Program. The Wellness Screening Form must be sent to ACS online or by mail. To upload, visit www.BBAWellness.com. Or, mail it to: BBA Wellness, P.O. Box 390841, Omaha, NE 68139.
||If your spouse is enrolled on your medical plan, they are also required to complete a biometric health screening and submit the Wellness Screening Form to ACS. The credit will not be awarded until both you and your spouse have earned your incentive. Credits are not applied retroactively.
|Invalid medical plan
||If you are enrolled in medical plans for Hawaii or San Francisco, you are not eligible to receive the credit. These locations are exempt from the 2020 Wellness Incentive Program.